Q: Can I register by mail and/or pay by check?
A: Online registration with credit card payment is the only method by which we can process registrations.

Q: Will I receive registration confirmation through the mail?
A: When you complete your registration, you should receive immediate confirmation on the screen (with an order number); this will be followed by an email confirmation. Be sure to keep your confirmation email for your records. A conference name tag will be mailed closer to the event. The email confirmation will be needed if the mailed name tag does not reach you before the conference.

Q: When and where do I check in?
A: The doors open at 8:00 a.m. on Tuesday, October 8. When you arrive at the Ark Encounter (1 Ark Encounter Dr., Williamstown, KY 41097), make your way to the ticket booth area. If you have received your name badge, show the Guest Services staff your badge, and they will direct you to the shuttle bus for the Answers Center. If you do not have your name badge with you, show the Guest Services staff your printed confirmation or email confirmation on your phone. Once you have shown your name badge or registration confirmation, you will get on the shuttle bus that takes you to the Answers Center. If you have your name badge (which is your ticket to the conference), go through the Answers Center gift shop to the auditorium. If you do not have your name badge, you will want to pick it up at the table in front of the auditorium. You can check in at any point during the conference.

Q: How do we get our free Ark Encounter and Creation Museum passes?
A: Your registration includes a 7-day pass to the Ark Encounter and Creation Museum (included in the QR code on your name badge). This pass must be used within seven consecutive days, including Answers for Pastors conference dates. PLEASE NOTE: The Ark Encounter and Creation Museum are CLOSED ON SUNDAYS for most of the fall–spring months. If you desire to visit the Ark Encounter or Creation Museum prior to the Answers for Pastors conference, you can do so—your name badge/pass will be valid as early as Thursday, October 3 with a last-available use date of Tuesday, October 15 (excluding Sundays) but can only be used within seven consecutive days of first use. You will need to show your name badge to enter. If, for some reason, you do not have your name badge with you, you will need to go to the ticket window and let them know you are registered for the Answers for Pastors conference. They will find your name on the conference roster.

Q: What is the closest airport to the Ark Encounter/Answers Center?
A: The Greater Cincinnati/Northern KY Airport (CVG) is located about 10 minutes from the Creation Museum and 45 minutes from Ark Encounter.

Q: Are there any discounts on hotels?
A: Our partner hotels offer special rates to Ark Encounter guests. To receive these rates, please book your hotel at ArkEncounter.com/places-to-stay.

Q: Is there a shuttle from the airport to the museum or the Ark?
A: There are no shuttles provided from the airport or hotels to the Creation Museum or Ark Encounter. If you fly in, you will need to rent a car. Also, check with your hotel to see if they have a shuttle to and from the airport.

Q: Does registration for the conference include meals?
A: You are on your own for meals. Food is sold at the Olive Leaf Café in the Answers Center lobby and Emzara’s Buffet (a favorite of many) next to the Ark. There may also be other food vendors available.

Q: What if I need to cancel?
A: All sales are final, and there are no refunds except for health reasons. Eligible cancellations requested in writing 60 days prior to the event will be refunded, minus a 25% cancellation fee. Those requested fewer than 60 days prior to the event will be refunded, minus a 50% cancellation fee.